Shipping Policy
Effective Date: January 1, 2024
At [Your Store Name], we are committed to delivering your orders promptly and efficiently. We offer worldwide shipping to ensure customers across the globe can enjoy our products.
1. Order Processing Time
All orders are processed within 3–7 business days after payment confirmation. Please note that orders are not processed or shipped on weekends or holidays.FedEx
2. Shipping Time
Once your order has been processed, the estimated delivery time is 14–30 business days, depending on your location and the shipping method selected.
3. Shipping Methods
We primarily use FedEx for our shipping services to ensure reliable and timely delivery.
4. Shipping Fees
- Free Shipping: Orders over ¥1000 qualify for free shipping.
- Standard Shipping Fee: Orders under ¥1000 will incur a shipping fee calculated at checkout based on the destination and package weight.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package’s delivery status through the FedEx website.
6. Customs, Duties, and Taxes
Please be aware that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
7. Shipping Restrictions
While we strive to ship to as many locations as possible, there may be restrictions on certain products or destinations. If we are unable to ship to your location, we will notify you promptly and issue a full refund.
8. Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please contact us at:
- Email: [email protected]
- Address: No. 1, Zhucun 5th Road, Dashi Town, Panyu District, Guangzhou, China